Privacy Policy

We intend to inform you how your personal information will be gathered, tracked or used, and to give you choices. If choices are not offered on web pages where your personal information is obtained, please select one of the communication channels at the bottom of this statement to indicate your communication preferences.

What Information We Gather and Track

We request personal information when you place an order, register a product, request a service, answer a survey, enter a contest, correspond with us or engage in certain other activities on our website. For example:

  • If you submit an order on-line with us, we will ask you for information necessary to complete the transaction - such as your name, address, and credit card number.
  • If you request technical support online, we will ask you for information necessary to complete the transaction - such as your name address and information about your computer hardware, software and the nature of the problem you are experiencing.

You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction.

How We Use the Information We Gather and Track

We may use personally identifiable information in the following ways:

  • To provide you with information about product upgrades, new products, services, newsletters, informative emails, and research on future product ideas or improvements;
  • To assist us in creating content that is relevant to you;
  • To provide you with special offers that may be of interest to you;
  • To assist us in creating better products and services to meet your needs;
  • To allow you to purchase and download products, obtain access to services or otherwise engage in activities you select;
  • To help you quickly find software, services or product information important to you

With Whom We May Share Your Information

From time to time, we may provide your information to selected business partners to communicate to you information about products or services that they believe are important to you or your business.

If you prefer that we not provide your information to our business partners, you may let us know using one of the methods described in this policy.

In addition, retains the services of outside contractors to provide services for us. They may be used to ship products, provide technical support, or handle order processing.

We require that these contractors keep the personal information of customers secure and confidential. We also require that these contractors use personal information only on behalf of

Please be advised that in certain instances, it may be necessary for to disclose your personal information to government officials or otherwise as required by our legal obligations.

Security and Quality of Personal Information

We have taken security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction.

Credit card information is transmitted using secure socket layer (SSL) encryption.

We make a sincere effort to respond to your requests to update or correct your personal information. If you believe that does not have your current personal information, you can use one of the other communication channels at the bottom of this statement.

Usage of Cookies may use cookies from time to time. A cookie is a unique text file that a Web site can send to your browser software. Cookies enable a Web site to tailor information presented to you based on your browsing preferences. may use cookies to personalize your pages at our Service and Support Web site, or to remember you when you register for products or services. If you do not want to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a Web site tries to put a cookie in your browser software.

Rejecting cookies may affect your ability to use of some of the products and/or services at our web site. may also use cookies to track your visit to our Web site. While our Web servers may automatically log your IP address, this information does not identify you and you remain anonymous.

Web Site Traffic

We may track domain names, IP addresses, and browser types from people who visit our site. We use this information to track aggregate traffic patterns throughout Web site. Such information is not correlated with any personal information.

Linking to Business Partners

At the Web site, there may be a number of links to companies with whom we have a relationship. is not responsible for the privacy practices of our business partners. We encourage you to read their privacy statements, as they may differ from ours.

Other Considerations for Privacy

Please remember that information you submit in a discussion group or forum, will be deemed public information and is not confidential. There is a risk in such communication venues that information can be collected and used by others. Please be careful and responsible when you are online.

Changes of This Policy

In the event there is a major change to privacy practices, a prominent notice will be posted on our web site. If the change involves the use of your personally identifiable information, the notice will contain instructions on how you can opt-out of such use.

If you have any questions relating to our Privacy Policy, please do not hesitate to contact us at

Related Information

Please take a look at our other published policies relating to Support, Quality, Environment, Trademarks and Antipiracy.